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The booking or insurance number you entered could not be linked to an insurance policy. Please try again.
Oops, something seems to have gone wrong...
The booking or insurance number you entered could not be linked to an insurance policy. We recommend that you try again. You can find the insurance number in your insurance document. If you have booked your trip through one of our partners, you will find the booking number/reference in your travel documents. You can also choose to continue without entering a number. Please note that your claim will then need to be handled manually, which may result in an extended processing time.
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Where do I find my insurance number?
You will find your insurance number on your insurance card. You can also ask the manager that is responsible for insurances at your company.
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What do I do if I can’t find my insurance number, is it possible to make a claim anyway?
Yes, the easiest way is to contact us on +46 770 456 917 so we can help you with your insurance number. You can also enter a fictitious number (e.g. 1234567) but mind that this may lead to you having to answer more questions in connection with the processing of your claim afterwards.
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What do I do if I can’t find a category or option that match with what has happened to me?
This is probably because the insurance you have bought doesn’t cover that particular incident. If you are sure that your particular incident should be included: please look through all category’s and options one more time, if you still can’t find what you are looking for please call us on +46 770 456 917.
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Can I report several different incidents in the same claim?
This is not possible at this time. You have to make two or more separate claims if you, for example, have suffered a flight- and luggage delay during your trip.